Add-on "Applications inside" TM
In addition to the base applications, these applications are also pre-loaded on the Wave system. If you want to try one of them, you can use it for 30 days. If you’d like to use it, you just place a call to us and we’ll give you a license key to turn it on and make it available to your users.

This is the only IP PBX that works this way – adding these capabilities to a basic system using other manufacturers requires integration with different systems, new training, a different interface for users, and ultimately, a costly and potentially cumbersome situation.

Vertical Wave lets you add applications, add users and add capabilities without swapping out equipment, buying new hardware or integrating disparate systems.
Optional add-on applications are pre-installed and ready-to-run. They can be licensed and dynamically launched at any time. The free 30-day trial license lets you try each application before you buy.
  • Wave Contact Center™ Optimized for any business unit that interacts with customers such as technical support, inside sales, and customer service. Wave Contact center agents can be located wherever there is an Internet connection — at headquarters, in a branch office, or at home. Agents use the same ViewPoint application with which they are already familiar. Administrators maximize customer satisfaction and agent performance with enterprise-level contact routing and queuing. Advanced monitoring and reporting on virtually any aspect of contact center operations are included.
  • Call Classifier is an easy to use advanced call routing tool, letting information collected from the caller provide specific information which can be retrieve from a ODBC database and present real-time to an agent or manager.
  • Wave Conference Manager™Provides complete “meet me” conferencing without the added costs of a third-party conference service provider.
  • Wave Fax Manager™An integrated fax server supports inbound and fax-on-demand applications.
  • Wave Voice Server™This fully-integrated voice application server enables you to develop and deploy customer-friendly business-enhancing, self-service applications. As business needs evolve, use Wave Voice Server to create your own library of value-added speech-enabled applications.
  • SIP Trunking provides pure SIP configurations end-to-end. Reducing overall costs and infrastructure headaches.
  • WaveNet is the networking of dial plans and configuration of user data, features, voicemail and status across dozens or hundreds of sites.

 

 Contact Center Brochure

 Call Classifier Brochure

 Fax Manager Brochure

 Voice Server Brochure

 WaveNet Brochure
   

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703-261-7070

 Wave is IP at its core. When configured as a pure IP solution, Wave’s integrated SIP server and native gateway resources provide a complete, standards-based IP telephony infrastructure for next-generation SIP applications and network services. Wave supports Vertical SIP IP endpoints, SIP-based PBX and applications networking, SIP trunks and IP- based remote administration.