applications, such as Auto Attendant, Call Recording and
Unified Messaging, are included at no extra cost. Wave
ViewPoint™, the award-winning desktop communications tool,
is included for all users, providing control over every
aspect of every call on both the PC desktop, smartphone and the
ViewPoint Desktop Call
Management ViewPoint is the intuitive call
handling software that makes it easy to place and
transfer calls and manage contacts with drag-and-drop
simplicity. ViewPoint imports contacts from your
Microsoft Outlook directory, making it easy to search
for phone numbers. Make and share notes about a
particular call, and bookmark sections of a voicemail
message to identify critical parts of a call.
Visual Voicemail View
and manage your voicemail messages using ViewPoint. Wave
Voicemail supports up to 3,000 mailboxes.
Presence Management Using
ViewPoint, check the availability of everyone using
Wave. Confirm if a colleague is at a meeting, traveling
or available by phone before initiating a call or
conference or forwarding a call to that individual.
Call Recording Record
all calls, calls on demand, or on a customized schedule
with a single mouse click to confirm customer orders,
support compliance efforts and facilitate training and
- Recording Archive
server lets you store years of recorded conversations
and voicemail on your own standalone SQL server for fast
search and retrieval.
Auto Attendant Provide
a professional call experience by directing prospects,
customers and business partners to the right person or
department, without the intervention or cost of an
- IMpulse Instant
Messenger is a powerful secure IM client with enterprise
- Wave Softphone is
included with each User License and installation of ViewPoint at no
additional cost. This
means he/she can take the Wave phone system on-the-road.
Unified Messaging Let
users manage email and voicemail messages through a
single desktop interface such as Outlook.
Wave Conference Manager™Provides complete “meet me”
conferencing without the added costs of a third-party
conference service provider.
- WaveMail allows
tight integration with Microsoft Exchange to manage
voicemail and contacts.
- ViewPoint Mobile
works with most Apple and Android smartphones and
provide complete call control just like you were sitting
at your desk.
Wave Global Administrator™
This intuitive, Web-based management tool makes it easy
to set up the system, handle moves, adds and changes,
and administer applications licenses. Global
Administrator includes robust diagnostic and monitoring
- System Reporting
lets you document and monitor how the Wave is used and