Included "Applications Inside" TM
Your Phone is Mobile -- Are You!

 
Wave ViewPoint Mobile includes an extensive array of built-in, advanced communications applications like presence and call management, secure instant messaging, visual voice mail and call recording that you pay a premium for with other systems – all included. No extra hardware or software needed. And now true mobility. At no extra cost!

Base applications, such as Auto Attendant, Call Recording and Unified Messaging, are included at no extra cost. Wave ViewPoint™, the award-winning desktop communications tool, is included for all users, providing control over every aspect of every call on both the PC desktop, smartphone and the telephone.

  • ViewPoint Desktop Call Management ViewPoint is the intuitive call handling software that makes it easy to place and transfer calls and manage contacts with drag-and-drop simplicity. ViewPoint imports contacts from your Microsoft Outlook directory, making it easy to search for phone numbers. Make and share notes about a particular call, and bookmark sections of a voicemail message to identify critical parts of a call.
  • Visual Voicemail View and manage your voicemail messages using ViewPoint. Wave Voicemail supports up to 3,000 mailboxes.
  • Presence Management Using ViewPoint, check the availability of everyone using Wave. Confirm if a colleague is at a meeting, traveling or available by phone before initiating a call or conference or forwarding a call to that individual.
  • Call Recording Record all calls, calls on demand, or on a customized schedule with a single mouse click to confirm customer orders, support compliance efforts and facilitate training and coaching.
  • Recording Archive server lets you store years of recorded conversations and voicemail on your own standalone SQL server for fast search and retrieval.
  • Auto Attendant Provide a professional call experience by directing prospects, customers and business partners to the right person or department, without the intervention or cost of an operator.
  • IMpulse Instant Messenger is a powerful secure IM client with enterprise level features.
  • Wave Softphone is included with each User License and installation of ViewPoint at no additional cost. This means he/she can take the Wave phone system on-the-road.
  • Unified Messaging Let users manage email and voicemail messages through a single desktop interface such as Outlook.
  • Wave Conference Manager™Provides complete “meet me” conferencing without the added costs of a third-party conference service provider.
  • WaveMail allows tight integration with Microsoft Exchange to manage voicemail and contacts.
  • ViewPoint Mobile works with most Apple and Android smartphones and provide complete call control just like you were sitting at your desk.
  • Wave Global Administrator™ This intuitive, Web-based management tool makes it easy to set up the system, handle moves, adds and changes, and administer applications licenses. Global Administrator includes robust diagnostic and monitoring capabilities.
  • System Reporting lets you document and monitor how the Wave is used and managed.
Brochures
ViewPoint
Wave IP
IMpulse
Call Recording
Wave Mobility
MeetMe Conference
 

Apple iOS/Android
See Case Study
Advance Call Handling
Client API
   

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Unlike solutions that offer support for adding IP applications at a later date, but which require additional servers and other components — not to mention long deployment schedules and business disruption — Wave is unique in its Applications Inside™ architecture. Wave’s portfolio of embedded applications is included “in the box” with every Wave IP system. You choose what you need, when you need it.